Minimum Order Price
MSHC has set minimum order value to Rs. 700/-. This means customers cannot place the order if the order total is below 700/-
MSHC accepts only online payment through credit card, debit card. We do not accept the Cash On Delivery right now.
MSHC provides free shipping for all E-Commerce orders across India. Following are the approximate timelines for dispatch and delivery of products.
Dispatch: MSHC will dispatch products for orders received within 7 working days from the date of order. Dispatch is subject to confirmation of payment received from payment gateway/bank.
Delivery: We ship the products through reputed courier/cargo service providers. Expected delivery time is 7 days from dispatch within India. The delivery time may exceed for remote locations.
Orders once placed can’t be canceled.
MSHC accepts returns only in the following cases:
1. Products are received in damaged condition.
2. Products received are different from those ordered.
3. While returning the product, the original product including tags should be returned within 7 days from the date of delivery ( including holidays).
4. The video about the opening of the product can be emailed.
In any of these cases, customers can return the products to MSHC. MSHC will replace the product within 30 working days.
Customer should adhere to following guidelines for returning products:
Please inform MSHC customer care through email or phone immediately on the receipt of the product about damage or problems on phone no: 0712 – 2712262
Please retain original packing including tags, labels and products should be returned in the same conditions as delivered. Please note that if any wear/tear, altercations to products are found which are obvious to be done by customer, return won’t be accepted.
Based on the instructions from MSHC executives, customer can ship the product through courier back to MSHC.
Please ship the courier to following address E-Commerce Customer Support, “MSHC Complex”, Umrer Road,
Nagpur. – 440009
Please mention your name, order number and mobile number on the box Customer should intimate about the courier and tracking ID to MSHC customer care team as soon as products are dispatched.
- Cash on Delivery (Cod) is available at present for Selected Pin Codes in India However, we are discussing with our courier Partner to expand the Cod facility.
- Cash on Delivery will not be available if your order value exceeds Rs 25000.
- Cash on Delivery (Cod) is Subject to verification of the mobile number provided.
- Our executive will call you before dispatching the order and if you are not reachable over phone, the order will be cancelled.
- Please ensure that the mobile number you provide for the Cash on Delivery payment is available and answered.
- Please be available at the designation address with the complete cash as payment for the item purchased. You have to pay the complete order amount in cash to the Courier Delivery Executive at the time of receiving the parcel. Parcel will be handed over to you only after payment.
- Payment through cheque, draft or any other means will not be acceptable.
- It is important that your address and landmark Should very clear. This will help us to locate yourself easily and complete the process faster.
- If you do not accept the parcel or refuse to pay, Cod orders will not be accepted from you in future. Returns for ‘COD’ product will be available only for 7 days from the date of delivery of the product. No Refund will be be provided under any circumstances for Cod orders.
- COD will be applicable on sales of One Thousand Rupees & above for any product.
- Please mention details of Cash on delivery in terms & conditions on our websites.
- Return policies for products will be between 7-8 days.
- We dont accept old 500 and 1000 currencies for COD Order.